Faq


About the company

Our production facilities are at Peenya, Bangalore. Our retail outlets are in Bangalore, Chennai, Kochi, and Calicut. The address and phone numbers of these outlets and our production facilities are on our 'contact us' page. We are also in the process of opening outlets in all the major cities in India.

Transteel has been in the business of manufacturing ergonomic chairs since 1995. The company has since then grown steadily to become the preferred ergonomic chair vendor to most of the leading companies in India and abroad. Even though Transteel’s chairs are now distributed globally, we’re still a family-owned company, operating under our original philosophy-creativity and innovation with an intense focus on personalised service, superior product quality, and total customer value. To get a soft copy of our company profile literature click here.

We are the preferred partner for many large Indian and multinational companies such as Infosys, IBM, General Motors, Procter and Gamble, Astra Zeneca, State Bank of India, Bosch, Honeywell, American Express, ING Vysya and ITC.

Our chairs have been installed in all the metros in India and also in several smaller towns and cities. They have even been exported to other countries including the United States (New York).

We manufacture all our chairs, as well as components like tilt mechanisms and adjustable arms, at our state-of-the-art plant with automated assembly lines and advanced press shop. We also source high end imported chairs from associated vendors.

About our chairs

We focus only on ergonomic chairs and related accessories. We do not sell desks, file cabinets, and other office furniture or view ergonomics as an additional business. It is our only business. Our chairs provide greater ergonomic adjustment options, are more comfortable, and better fit each individual than most of (if not all) our competitors' products.

Transteel chairs have one year carry-in limited warranty against defects in manufacture. Please see the details under general conditions of sale.

Selecting the right seating for your workplace is a critical aspect of occupational ergonomics. Given our occupational lifestyles, adjustable seating is increasingly becoming a prerequisite that cannot be ignored. Transteel chairs offer numerous options that can customise the chair for your needs. We offer a choice of bases, tilt mechanisms, fabric colours, arm rest options, and ergonomic accessories including the Ergo Knob – a lumbar adjustment mechanism that makes the chair backrest flexible and provides a lumbar support that is just right for you.

The chairs come in the finest Italian and South American leather or in comfortable cloth upholstery with a range of colours and patterns. A high-quality, digital shade card is available under customisation against each chair.

Our chairs are very easy to assemble and need no tools. You can assemble a chair at home in less than a minute. To know more, watch the detailed video assembly in the chair section under the products page.

You do not have to take our word for it. Transteel chairs have been tested, approved and are in use by several large companies including IBM, Infosys, and Bosch.

Customer service

You can call us on +91 80 2556 8868, fax us at +91 80 2556 2580 or email us at chairs@transteel.com

Transteel Seating Technologies Private Limited
No 47, Linden Street, Austin Town, Bangalore, Karnataka State, India Post code: 560 047

Transteel has retails outlets in Bangalore, Chennai, Kochi, and Calicut. The address and phone numbers of these outlets are on our 'contact us' page. We are also in the process of opening outlets in all the major cities in India.

If you are unhappy with any aspect of our service, please email us at service@transteel.com We will acknowledge the receipt of your complaint within one working day and do our very best to fix any problem that you may have.

With proper use Transteel chairs seldom require any servicing. However, when needed, Transteel chairs are serviced at its factory in Bangalore by trained technicians. Should you require any service to be done on your chair call our service centre on + 91 80 40166555 or email us at service@transteel.com Our service team will get in touch with you to understand the nature of service required and offer an estimate for the same including the time required, cost of collection and return back to you. On your acceptance of our service estimate and receipt of the full payment by us, our designated carrier will arrange to collect the chair from your premises and will return it back to you after the service has been completed.

Policy matters

Transteel chairs come with a one year carry-in warranty. Warranties usually exclude fabric and foam. They almost always cover the basic structural components of the chairs. Please review the warranty as listed within the product pages. Should the chair develop any fault during the warranty period, contact us on +91 80 2556 8868 or email us at service@transteel.com

Our service team will get in touch with you to understand the nature of the fault and offer an estimate for collecting and returning the chair to you. You don't have to assemble or disassemble it. Once you accept the freight charges and we receive the payment for the same, our designated carrier will arrange to collect the chair from your premises and return it after the service has been completed.

If our technicians find, during inspection at our factory, that the chair's flaws are due to manufacturing defects, we will replace the part free of cost. However, if the fault is not due to a manufacturing defect, we will send an estimate of the repair to you and proceed with the work only after receiving the payment for it. If you do not wish to accept our estimate for the same, we will return the chair to you. Our decision in this matter will be final and binding.



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